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Unable To Use the Function Hotkeys to Control the Microphone on the Intel® NUC P14E Laptop Element - CMCN1CC

Content Type: Troubleshooting   |   Article ID: 000097058   |   Last Reviewed: 11/21/2023

Environment

Operating System

Windows 11* Family

Description

The built-in microphone on the Intel® NUC P14E Laptop Element - CMCN1CC cannot be enabled or disabled via Fn+F5, but the other hotkeys work.

Resolution

Install Visual C++ Redistributable to fix the microphone hotkey issue on the laptop

 

Follow these steps:

  1. Download Audio Install Package for Windows® 10 for Intel® NUC P14E Laptop Element.
  2. Extract the compressed file.
  3. Open the Intel_APO_SPET folder.
  4. Open the VC_redist.x64 folder.
  5. Double-click the VC_redist.x64 .exe to install Visual C++ Redistributable.
  6. Click Restart after the installation.

If the issue persists, contact Intel Customer Support for further assistance.

Related Products

This article applies to 2 products.