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Graphics Corruption in Adobe Photoshop* with Intel® Graphics

Content Type: Troubleshooting   |   Article ID: 000097040   |   Last Reviewed: 09/05/2024

Environment

Operating System

Windows 11* Family, Windows® 10 family

Description

When hovering the mouse inside Adobe Photoshop*, graphics corruption is appearing.

Resolution

Get the latest Windows* update:

  1. Open the Windows Start Menu (button with the Windows logo).
  2. Then click Settings (button with the gear symbol).
  3. Next, click Update & Security.
  4. Then select Install Now or Check for Updates.
  5. Next, wait for the update to be installed.
  6. Finally, click Restart now after the update is installed.

Perform Graphics Driver Clean Installation:

  1. Download and install the latest Intel® Graphics driver.
  2. Follow the Execute a Clean Installation During Driver Installation steps from the article Clean Installation of Intel® Graphics Drivers in Windows*.

Get the latest BIOS:

  1. Update the BIOS to the latest version. Refer to the motherboard manufacturer for support with BIOS updates.
NoteIf computer has discrete graphics card, make sure to install the latest graphics driver as well, as it could be that the Adobe Photoshop is rendering under the discrete GPU.

Related Products

This article applies to 77 products.
Intel® Arc™ B-Series Graphics Intel® Arc™ B580 Graphics Intel® Arc™ B570 Graphics Intel® Arc™ A-Series Graphics Intel® Arc™ A580 Graphics Intel® Arc™ A770 Graphics (8GB) Intel® Arc™ A380 Graphics Intel® Arc™ A750 Graphics Intel® Arc™ A770 Graphics (16GB) Intel® Arc™ A350M Graphics Intel® Arc™ A370M Graphics Intel® Arc™ A530M Graphics Intel® Arc™ A570M Graphics Intel® Iris® Xe MAX Dedicated Graphics Family Intel® Iris® Xe MAX Graphics Intel® Graphics Intel® Graphics for Intel® Core™ Ultra processors (Series 1) Intel® Arc™ Graphics Intel® Arc™ 130V GPU Intel® Arc™ 140V GPU Intel® Arc™ graphics for Intel® Core™ Ultra processors (Series 1) Intel® UHD Graphics Family Intel® UHD Graphics 620 Intel® UHD Graphics 605 Intel® UHD Graphics for 12th Gen Intel® Processors Intel® UHD Graphics 630 Intel® UHD Graphics 770 Intel® UHD Graphics 710 Intel® UHD Graphics 617 Intel® UHD Graphics for 10th Gen Intel® Processors Intel® UHD Graphics 730 Intel® UHD Graphics P750 Intel® UHD Graphics 750 Intel® UHD Graphics for 11th Gen Intel® Processors Intel® UHD Graphics 615 Intel® UHD Graphics 610 Intel® Iris® Plus Graphics Family Intel® Iris® Plus Graphics 655 Intel® Iris® Plus Graphics 645 Intel® Iris® Graphics Family Intel® Iris® Graphics 6100 Intel® HD Graphics Family Intel® HD Graphics 510 Intel® HD Graphics for Previous Generation Intel® Processors Intel® HD Graphics 5500 Intel® HD Graphics 6000 Intel® HD Graphics 5300 Intel® HD Graphics 500 Intel® HD Graphics 505 Intel® Iris® Xe Graphics Family Intel® Iris® Xe Graphics eligible Intel® Iris® Xe Graphics Intel® Iris® Pro Graphics Family Intel® Iris® Pro Graphics 6200

Discontinued Products