Skip To Main Content
Support Knowledge Base

Why Can’t I Select Cameras in Intel® Arc™ Control When Using Multiple GPUs?

Content Type: Troubleshooting   |   Article ID: 000096997   |   Last Reviewed: 12/17/2024

Environment

Operating System

Windows® 10*, Windows 11*

Description

When using a system with graphics adapters of multiple manufacturers, user may see the following error while trying to select the virtual camera: Camera is currently being used by another app.

Resolution

This issue was fixed in Arc Control Arc version included in driver 31.0.101.5186. Install this or a newer driver.