Skip To Main Content
Support Knowledge Base

Error: "A Required Privilege Is Not Held By the Client"

Content Type: Error Messages   |   Article ID: 000096968   |   Last Reviewed: 12/06/2023

Description

A pop-up error is showing: Files\WindowsApps\App.Up.IntelGraphicsExperience_1.100.5185.0_x64__8j3eq9...\ IGCCTray.exe "A required privilege is not held by the client."

Resolution

Update the graphics driver. If the product is an OEM, first try the system manufacturer's graphics driver, then if the problem persists, try our Intel generic graphics driver.

If the above method did not address the problem, try the following troubleshooting steps:

  1. Click Start and open the Settings app.
  2. Go to Apps & Features and locate the Intel Graphics Command Center.
  3. Click it and click Uninstall.
  4. The application can be downloaded and reinstalled from the following link:

Related Products

This article applies to 1 products.