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Getting High Ping When Using Intel® Killer™ Wi-Fi 6E AX1675

Content Type: Troubleshooting | Article ID: 000096949 | Last Reviewed: 11/21/2023

Description Resolution

Windows 11* Family

Description

Ping will randomly jump from normal 10-25ms range to 5000ms when playing games.

Update BIOS to latest version.
Uninstall all Killer performance appications on list of apps on Windows* settings.
Perform clean installation of the Intel® Killer™ Wi-Fi 6E AX1675.

This article applies to 1 products.

Intel® Killer™ Wi-Fi 6E AX1675 (x/w)

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