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High Ping Issues with Intel® Killer™ Wi-Fi 6E AX1675

Content Type: Troubleshooting | Article ID: 000096949 | Last Reviewed: 05/28/2025

Description Resolution

Windows 11* Family

Description

Users experience random spikes in ping, ranging from 10-25 ms to 5000 ms, particularly during gaming sessions.

Update the BIOS to the latest version.
Uninstall all Killer performance applications from the list of apps in Windows* settings.
Perform a clean installation of the Intel® Killer™ Wi-Fi 6E AX1675.
Ensure proper spacing and clarity in instructions.

This article applies to 1 products.

Intel® Killer™ Wi-Fi 6E AX1675 (x/w)

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