Built-In Camera Stopped Working after Driver Update

The laptop's built-in camera stopped working after the driver update.

To troubleshoot a built-in camera that stops working after the driver update, follow the steps below:

1. Check if Windows* updates are downloaded and installed.
2. Check if the built-in camera has a closed lid. If so, open the lid.
3. Download and install the laptop's latest firmware or BIOS version.
4. Check if the camera driver is up-to-date.

If you have completed all troubleshooting steps and the issue is not resolved, contact the support of the original equipment manufacturer (OEM).