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Error: "dll dbghelp not found" While Playing Knight Online* with Intel® Arc™ Graphics

Content Type: Troubleshooting   |   Article ID: 000096854   |   Last Reviewed: 12/19/2024

Description

Getting error: .dll dbghelp not found

When changing the visual resolution the game freezes and task manager shows the game not responding.

Sometimes the image goes into different colors, freezes, and does not respond.

Resolution

This has been fixed by the game developer when using the game in DirectX 11 mode.

Contact the game developer for DirectX 11 enablement instructions.