Support Knowledge Base

The Crew: Motorfest* Crashes to Desktop on Intel® Arc™ Graphics

Content Type: Troubleshooting | Article ID: 000096646 | Last Reviewed: 09/04/2024

Description Resolution

Windows 11* Family, Windows® 10 family

Description

When playing The Crew: Motorfest* will crash to the desktop when in the player lobby.

This issue has been resolved as of Season 4 released July 2024. Please make sure you are playing the latest season of The Crew: Motorfest.

This article applies to 13 products.

Intel® Arc™ B-Series Graphics Intel® Arc™ B580 Graphics Intel® Arc™ B570 Graphics Intel® Arc™ A-Series Graphics Intel® Arc™ A580 Graphics Intel® Arc™ A770 Graphics (8GB) Intel® Arc™ A380 Graphics Intel® Arc™ A750 Graphics Intel® Arc™ A770 Graphics (16GB) Intel® Arc™ A350M Graphics Intel® Arc™ A370M Graphics Intel® Arc™ A530M Graphics Intel® Arc™ A570M Graphics

Contact support