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SketchUp Pro 2021* Crashes When Using Intel® Arc™ A770/A750 Graphics

Content Type: Troubleshooting | Article ID: 000096631 | Last Reviewed: 11/28/2023

Description Resolution

Windows 11, 64-bit*, Windows® 10, 64-bit*

Description

SketchUp Pro 2021* crashes on launch when using Intel® Arc™ A770/A750 Graphics.

Update to the latest SketchUp Pro 2023 or newer versions to resolve the issue.

For more information on updating the software, contact SketchUp Customer Support Center for further assistance.

This article applies to 9 products.

Intel® Arc™ A350M Graphics Intel® Arc™ A370M Graphics Intel® Arc™ A380 Graphics Intel® Arc™ A530M Graphics Intel® Arc™ A570M Graphics Intel® Arc™ A580 Graphics Intel® Arc™ A750 Graphics Intel® Arc™ A770 Graphics (16GB) Intel® Arc™ A770 Graphics (8GB)

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