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Text Corruptions in Adobe Premiere* on Intel® Arc™ Graphics

Content Type: Troubleshooting   |   Article ID: 000096338   |   Last Reviewed: 12/19/2024

Environment

Operating System

Windows® 10*, Windows 11*

Description

A corruption issue is seen in the text in Adobe Premiere in text boxes with text background enabled. Issue only happens when OpenCL acceleration enabled, which enabled is by default.

Resolution

In some systems this issue is not seen in Intel® Arc™ & Iris® Xe Graphics - Windows* 31.0.101.5194. Update the driver to this or a newer version. If you still experience this issue, please contact Intel Customer Support.