Article ID: 000096094 Content Type: Troubleshooting Last Reviewed: 09/14/2023

Intel® Arc™ Control won't open on IGPU + 3rd Party DGPU system

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Summary

Install driver 31.0.101.4824 or newer to resolve the issue.

Description

Unable to open the main menu of Intel® Arc™ Control after updating to Arc Control 1.70.5084.2 on a system with integrated graphics and a 3rd party discrete graphics card. It is sometimes possible, but I can't adjust any settings.

Resolution

This issue is resolved in graphics driver 31.0.101.4824 and newer drivers.

Related Products

This article applies to 119 products

Intel® Data Center GPU Max Series
Intel® Data Center GPU Max 1100
Intel® Data Center GPU Max 1550