Article ID: 000096018 Content Type: Troubleshooting Last Reviewed: 08/14/2023

No Sound from the Built-In Speakers or the 3.5 mm Jack on the Intel® NUC M15 Laptop LAPBC710

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Summary

Steps to resolve "No Sound Output" issues on M15 Laptops

Description

The volume up and down buttons on the keyboard have no effect, and in the system tray, there is no audio output.

Resolution
  1. Download the Driver Pack for the Intel® NUC M15 Laptop Kit - LAPBC710 & LAPBC510
  2. Extract the folder.
  3. Open Audio Package driver.
  4. Install with InstallPackage.bat
  5. Reboot the laptop.

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