Article ID: 000095938 Content Type: Troubleshooting Last Reviewed: 10/31/2023

Unable to Install Sound Driver Using Intel® Driver & Support Assistant (Intel® DSA)

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Summary

Steps on how to install the correct Realtek Audio driver for your motherboard

Description

Intel® Driver & Support Assistant (Intel® DSA) will not install a Realtek Audio driver but offers an error window that says: Install Realtek Audio Driver Failure. Error Code:-0001. No driver supported in this driver package.

Resolution

The Intel® Driver & Support Assistant only provides Realtek Audio Drivers for Intel® NUC mini PCs. If you're on a Desktop environment and get the error Install Realtek Audio Driver Failure Error Code:-0001 No driver supported in this driver package appears, install the Realtek Audio driver manually from your motherboard manufacturer's support site.

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