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How to Get an Extension for the Free Standard Tier Batch-Mode Service?

Content Type: Product Information & Documentation   |   Article ID: 000095928   |   Last Reviewed: 10/05/2023

Description

Unable to extend the reservation time for free standard tier batch-mode service in Scheduled access.

Resolution

For the free standard tier batch-mode service to access SPR/PVC systems, the following rules apply for service reservations:

  • The duration of a service reservation is 20 days.
  • The user will receive an email notification when a reservation expires, which will remove the user account and associated local data.
  • However, if a user has logged in during the last 4 days of the reservation at least once, the reservation period gets automatically extended for 10 more days (which will continue indefinitely).

Related Products

This article applies to 1 products.