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Intel® NUC M15 Laptop Products Do Not Charge

Content Type: Troubleshooting | Article ID: 000095917 | Last Reviewed: 10/03/2023

Description Resolution

Description

When trying to charge the Intel® NUC Laptop, the USB C power connection cuts in and out.

Ensure that the charging cable is securely plugged into the AC power outlet in the wall and the Type C port on the device. Check that the connections are tight and not loose or wiggling.
Try a different power adapter. Sometimes, a faulty charger can cause charging issues. Replace the current power adapter with a known-working one to see if the problem persists. Make sure the new adapter is firmly connected.
Try plugging the cord into a different AC outlet in the wall. It is possible that the AC socket could have power fluctuations and changing the AC outlet will help us isolate what is causing the charging problems.
If necessary, try draining the battery all the way to 0%.
If none of the above are successful, contact Intel Customer support.

This article applies to 9 products.

Intel® NUC M15 Laptop Kit - LAPBC710 Intel® NUC M15 Laptop Kit - LAPRC710 Intel® NUC M15 Laptop Kit - EVO LAPRC710 Intel® NUC M15 Laptop Kit Intel® NUC M15 Laptop Kit - EVO LAPBC510 Intel® NUC M15 Laptop Kit - EVO LAPBC710 Intel® NUC M15 Laptop Kit - LAPBC510 Intel® NUC M15 Laptop Kit - EVO LAPRC510 Intel® NUC M15 Laptop Kit - LAPRC510

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