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Error: VIDEO_TDR_FAILURE When Running Autodesk Revit* on Intel® Arc™ GPUs

Content Type: Troubleshooting   |   Article ID: 000095853   |   Last Reviewed: 12/18/2023

Environment

Operating System

Windows 11* Family, Windows® 10 family

Description

When running "RFO Benchmark - Graphics_Comparison"  there is a Blue Screen (BSOD) with the error VIDEO_TDR_FAILURE .

Resolution

 

Autodesk says the minimum RAM requirement for the application is 16GB.

This issue only occurs using an Intel® Arc™ A380 GPU with 8GB RAM.

It should work on Intel Arc A750/A770 GPUs with 8GB of system RAM.

Related Products

This article applies to 2 products.