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Unable to Upload Profile to HWBOT with "Compare Online" Using Intel® Extreme Tuning Utility (Intel® XTU)

Content Type: Troubleshooting   |   Article ID: 000095849   |   Last Reviewed: 07/09/2024

Environment

Operating System

Windows® 10 family

Description

Unable to upload profiles to HWBOT with Intel® XTU Compare Online button within Benchmarking tab. The following error appears:

Upload error screenshot

Resolution

  • Use latest version of Intel® XTU. Export your profiles prior to installing latest version to avoid possible profile loss.
  • Update your BIOS to the latest version. Contact the System Manufacturer for further assistance with this step.
  • Run Benchmark, and wait for a score to show.
  • If Intel® XTU Compare Online still doesn't allow you to upload profile, you can manually submit it to HWBOT which allows you to attach the required verification screenshot and recommended setup picture. Visit HWBOT for more information.

Related Products

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