Support Knowledge Base

Crashing or Performance Issues on Fusion 360* with Intel® Arc™ Graphics Card Family

Content Type: Troubleshooting | Article ID: 000095765 | Last Reviewed: 12/19/2024

Description Resolution

Environment

Intel(R) Arc(TM) A750 Graphics Driver Version:"31.0.101.4255" Processor:"13th Gen Intel(R) Core(TM) i7-13700K OS Name:"Microsoft Windows 11 Pro" 22621 PSU:ThermalTake 750W

Description

Applications crash when opening JPG, PNG, BMP and other image formats.

Resolution

Verify motherboard is running the latest BIOS.
Verify Operating System is up-to-date. Take look at Windows download center.
Verify Resizable BAR is enabled on BIOS.
Verify Intel Arc is running the latest driver. Find the latest graphics driver in the Download Center.
Check Fusion 360 app is on latest version.

Related Products

This article applies to 13 products.

Intel® Arc™ A380 Graphics Intel® Arc™ B570 Graphics Intel® Arc™ A750 Graphics Intel® Arc™ A370M Graphics Intel® Arc™ B-Series Graphics Intel® Arc™ A570M Graphics Intel® Arc™ B580 Graphics Intel® Arc™ A580 Graphics Intel® Arc™ A770 Graphics (8GB) Intel® Arc™ A770 Graphics (16GB) Intel® Arc™ A350M Graphics Intel® Arc™ A530M Graphics Intel® Arc™ A-Series Graphics

Need more help?

Contact support