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Topaz Gigapixel AI* – Slow Performance and Silent Crash in Idle State Using Intel® Arc™

Content Type: Compatibility   |   Article ID: 000095737   |   Last Reviewed: 09/11/2023

Environment

Operating System

Windows 11* Family

Description

Gigapixel AI is slow, and the app shows a Not responding message at times, plus a crash after just leaving it in idle after using it for 8-10 minutes.

This behavior has been reported internally already.

Resolution

Intel is currently investigating this issue. Contact Intel Customer Support for more information