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Destiny 2* Doesn't Launch on Intel® Arc™ A770 Graphics

Content Type: Troubleshooting | Article ID: 000095691 | Last Reviewed: 12/19/2024

Description Resolution

Environment

Operating System

Windows 11* Family, Windows® 10 family

Description

When trying to launch Destiny 2 from Steam the splash screen will show for a second followed by a black screen and a "Destiny 2 is not responding" message.

Resolution

Change the GPU to high performance for Destiny 2 under Windows settings:
1. Open Settings on Windows 10/11
2. Click on System
3. Click on Display
4. Under the Multiple Displays section, click the Graphics settings option
5. Select Destiny 2
6. Select High performance and save changes.
Uninstall the graphics driver using Display Driver Uninstaller. Check How to Use the Display Driver Uninstaller (DDU) to Uninstall an Intel® Graphics Driver for instructions.
Download and install the latest version available on Download Center. Check Clean Installation of Intel® Graphics Drivers in Windows for installation instructions.

Related Products

This article applies to 14 products.

Intel® Arc™ A380 Graphics Intel® Arc™ B570 Graphics Intel® Arc™ A750 Graphics Intel® Arc™ A370M Graphics Intel® Arc™ B-Series Graphics Intel® Arc™ A570M Graphics Intel® Arc™ Dedicated Graphics Family Intel® Arc™ B580 Graphics Intel® Arc™ A580 Graphics Intel® Arc™ A770 Graphics (8GB) Intel® Arc™ A770 Graphics (16GB) Intel® Arc™ A350M Graphics Intel® Arc™ A530M Graphics Intel® Arc™ A-Series Graphics

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