Article ID: 000095637 Content Type: Troubleshooting Last Reviewed: 05/03/2024

Wolfenstein: Youngblood* Crash on Intel® Arc™ A770

Environment

Windows 11* Family, Windows® 10 family

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Summary

Steps to resolve a crashing issue in Wolfenstein: Youngblood*.

Description

Wolfenstein: Youngblood* will constantly crash on launch with an error message:

Error message

Resolution
  1. This has been addressed by a game patch. Make sure your game is up to date.
  2. Perform a clean install of the latest graphics driver using the Display Driver Uninstaller (DDU).
    1. Download Display Driver Uninstaller (DDU) software and extract the file.
    2. Open DDU ****.exe and extract program.
    3. Reboot into Windows* safe mode. (Refer to Start your PC in safe mode in Windows.)
    4. Go to the DDU extract path and double-click the Display Driver Uninstaller.exe to open the DDU.
    5. Click Close in the Options window.
    6. Select GPU in Device Type and select Intel under device.
    7. Click Clean and restart, wait for the software to finish the process, and auto-reboot Windows to normal mode.
  3. Download and install the latest graphics driver on Download Center.

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