Crashing Issues when Playing Diablo IV* with Intel® Arc™ A770 Graphics

When playing Diablo IV*, the game gets a crashing screen that flashes red, white, green, and black.

Get the latest Windows update:

1. Open the Windows Start Menu (button with the Windows logo).
2. Then click Settings (button with the gear symbol).
3. Next, click Update & Security.
4. Then select Install Now or Check for Updates.
5. Next, wait for the update to be installed.
6. Finally, click Restart now after the update is installed.

Run the Windows troubleshooter:

Refer to the article: Use a fix-it tool with Windows 10 - Microsoft Support for your reference.

Perform Graphics Driver Clean Installation:

1. Download and install Intel Arc driver version 31.0.101.4502 or newer.
2. Follow the Execute a Clean Installation During Driver Installation steps from the article: Clean Installation of Intel® Graphics Drivers in Windows*