Capture Feature in Intel® Arc™ Control Does Not Work When Using Realtek’s Sonic Studio III*
Content Type: Troubleshooting | Article ID: 000095476 | Last Reviewed: 09/24/2024
Support Knowledge Base
Environment
Operating System
Windows 11* Family, Windows® 10 family
Description
Starting with driver version 31.0.101.4314 and Realtek Audio driver v6.3.9600.2342 if the Capture feature tries to be activated and an error message will come up and the feature will not activate and will not work.
Resolution
This issue is not seen with driver 32.0.101.6077. Install this or a newer driver.
If you are still having this problem after updating the driver, report it to Intel Customer Support.