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No Hardware Acceleration Support for Adobe Premiere Pro* with Intel® Arc™ Graphics

Content Type: Troubleshooting | Article ID: 000095402 | Last Reviewed: 09/24/2024

Description Resolution

Windows 11* Family, Windows® 10 family

Description

Unable to use Hardware Acceleration for Adobe Premiere Pro* on a system with the latest Intel® Arc™ Graphics.

Adobe Premiere Pro Beta (24.0.0.19+) supports Hardware Media Acceleration (Intel QSV).
AV1 Encoding is available through the Voukoder plugin.

This issue is no longer seen as of version 24.0.0 build 58. Update to that version of Adobe Premiere Pro or later

This article applies to 13 products.

Intel® Arc™ B-Series Graphics Intel® Arc™ B580 Graphics Intel® Arc™ B570 Graphics Intel® Arc™ A-Series Graphics Intel® Arc™ A580 Graphics Intel® Arc™ A770 Graphics (8GB) Intel® Arc™ A380 Graphics Intel® Arc™ A750 Graphics Intel® Arc™ A770 Graphics (16GB) Intel® Arc™ A350M Graphics Intel® Arc™ A370M Graphics Intel® Arc™ A530M Graphics Intel® Arc™ A570M Graphics

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