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"Could not initialize graphics device" error of League of Legends in WeGame with Intel® Arc™ A series Graphics

Content Type: Error Messages   |   Article ID: 000095343   |   Last Reviewed: 12/23/2024

Environment

Operating System

Windows 11* Family, Windows® 10 family

Description

After upgrading League of Legends in Tencent WeGame to the latest version 13.11, when playing 2nd/3rd round of game, users could encounter error "Could not initialize graphics device". 

This issue only happened from the WeGame launcher under DX9 mode. 

 

Resolution

This issue has been resolved following June, 13th upgrade of League of Legends on WeGame. Please make sure your game is updated to the latest version. This update usually happens automatically when trying to launch every time an update is available.

Our development team worked with the WeGame team on this issue, and the WeGame team has implemented a fix in the latest game update. Now, the WeGame version of League of Legends should use DX11 instead of DX9 from this update.

If after making this update you are still experiencing the same issue with this title, please contact Intel Customer Support for more information.