Article ID: 000095322 Content Type: Troubleshooting Last Reviewed: 10/25/2023

Apps Using Vulkan Crashing with Intel® Arc™ Graphics

Environment

Windows 11* Family, Windows® 10 family

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

Steps to resolve crashes and error message in Vulkan based apps with Intel® Arc™ graphics.

Description

When trying to open an app based on Vulkan it will crash and will not open.

Resolution

This issue can be caused by leftovers and registry entries left by third-party drivers.

You can try to repair your OS installation. Please refer to the following links:

If the above doesn't work, you may need to perform a clean installation of the Operating System in order to resolve the issue. Contact Microsoft for installation instructions.