Skip To Main Content
Support Knowledge Base

Apps Using Vulkan Crashing with Intel® Arc™ Graphics

Content Type: Troubleshooting   |   Article ID: 000095322   |   Last Reviewed: 12/19/2024

Environment

Operating System

Windows 11* Family, Windows® 10 family

Description

When trying to open an app based on Vulkan it will crash and will not open.

Resolution

This issue can be caused by leftovers and registry entries left by third-party drivers.

You can try to repair your OS installation. Please refer to the following links:

If the above doesn't work, you may need to perform a clean installation of the Operating System in order to resolve the issue. Contact Microsoft for installation instructions.