Article ID: 000095321 Content Type: Troubleshooting Last Reviewed: 06/16/2023

GT Frequency Reported as 0.00 GHz under GT Frequency for Both Intel® Arc™ A770 and iGPU from Intel

Environment

Intel Arc Control build number 1.68.4938.6 Graphics driver 31.0.101.4369

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

Troubleshooting for issues related to GT frequency stuck at 0 on Intel® Arc™ control.

Description

Even if the GPU is being used on basic tasks or complex tasks like gaming the GT frequency is reported as 0.00 GHz under GT Frequency for both Intel® Arc™ A770 and the iGPU.

Resolution

The GT Frequency value shown in the System Info section of Intel Arc Control is now deprecated in newer versions Intel Arc Control.

We recommend using GPU Frequency and other indicators such as GPU Activity to monitor in real-time the GPU's performance.

Related Products

This article applies to 112 products