Article ID: 000095320 Content Type: Troubleshooting Last Reviewed: 10/27/2023

Error Message (DXGI_ERROR_DEVICE_REMOVED) When Playing Devil May Cry 4* with Intel® Arc™ Graphics

Environment

Intel(R) Arc(TM) A770 Graphics Driver Version:"31.0.101.4369 13th Gen Intel(R) Core(TM) i5-13600K OS Name:"Microsoft Windows 10 Pro" Version:"10.0.19045 Build 19045" MOBO:ROG STRIX B760-I GAMING WIFI

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Summary

Intel is currently investigating this issue.

Description

While launching or playing the game Devil May Cry 4* it will crash and present the error: (DXGI_ERROR_DEVICE_REMOVED).

Resolution

Intel is currently investigating this issue. Contact Intel Customer Support for more information.