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Black Bar in Cutscenes When Playing Call of Duty: Black Ops Cold War* on Intel® Arc™

Content Type: Troubleshooting | Article ID: 000095319 | Last Reviewed: 08/24/2026

Description Resolution

Description

When playing Call of Duty: Black Ops Cold War* on Intel® Arc™, a band of black corruption appears on the left side.

Example:

Screenshot of issue

This is a known issue on Intel® Arc™ A-series graphics. Check back later.

This article applies to 13 products.

Intel® Arc™ A380 Graphics Intel® Arc™ B570 Graphics Intel® Arc™ A370M Graphics Intel® Arc™ A750 Graphics Intel® Arc™ B-Series Graphics Intel® Arc™ A570M Graphics Intel® Arc™ B580 Graphics Intel® Arc™ A580 Graphics Intel® Arc™ A770 Graphics (8GB) Intel® Arc™ A770 Graphics (16GB) Intel® Arc™ A350M Graphics Intel® Arc™ A530M Graphics Intel® Arc™ A-Series Graphics

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