How to Get Log Files for Intel® Arc™ Control Logs
Content Type: Troubleshooting | Article ID: 000095081 | Last Reviewed: 12/19/2024
You may want to extract these logs whenever you encounter an issue with your Intel® Arc™ product.
Intel Customer Support may also request these logs for further investigations.
The logs are located in the following path: C:\Users\<Username>\AppData\Local\Intel\IGN\logs
| Note | <Username> is the user account name from Windows. |
If the folders are not visible, it's possible that hidden folders are not listed. In order to make hidden folders visible perform the following steps:
| Note | Intel Arc Control needs to be installed in your system in order to extract the logs. |