Summary
Steps to help with code 10 errors on Intel® Smart Sound Technology (Intel® SST)
Description
The laptop device doesn't produce sound, and a code 10 error message is displayed in the Device Manager.
Resolution
The tips below might help with this issue:
- Update your system to the latest BIOS.
- To check the BIOS version on your system, type system information in the search field and look up BIOS Version Date.
- Uninstall the Intel® Smart Sound Technology driver on your system using Device Manager, and reboot your system.
- Install the latest Intel® SST driver. Refer to your original equipment manufacturer (OEM) for the latest driver and installation instructions. Once done, reboot your system.
If the troubleshooting tips above do not work, contact your OEM for further assistance.