Blue Screen of Death (BSOD) dxgkrnl.sys, igdkmdn64.sys, 0x00000116 in Intel® Iris® Xe Graphics

Blue screen with error messages such as 0x00000116 , dxgkrnl.sys igdkmdn64.sys, appear on system when running videos.

1. Update graphics driver to the latest version on Download Center. For guidance, see How to Install an Intel® Graphics Driver in Windows® 10 & Windows 11*.
2. Perform a graphics driver clean installation with the Display Driver Uninstaller (DDU). For steps, see How to Use the Display Driver Uninstaller (DDU) to Uninstall an Intel® Graphics Driver.
3. Update BIOS to the latest version.
4. Disable hardware acceleration in all browsers. Contact the browser developer for steps.
5. Perform a clean installation of the operating system.
6. If the issue persists, contact system manufacturer.