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Toybox Turbos* (Steam) Won’t Launch on the Intel® Arc™ A770 Graphics (16GB)

Content Type: Troubleshooting   |   Article ID: 000094580   |   Last Reviewed: 06/10/2024

Environment

Operating System

Windows 11* Family, Windows® 10 family
Steam

Description

When the game tries to launch, a black screen appears and it returns to the desktop.

Resolution

This is a game-related issue, however, there is a workaround that fixes the issue and it is provided by the Steam Forum:

  1. Before starting Toybox Turbos, change the "desktop resolution in Windows" to 1280x720, otherwise, the game will crash instantly if your resolution is higher because this game is set by default to 1280x720.
    • Go to Start > Settings > System > Display >Display resolution > Select 1280x720
  2. Start the game and change the "in-game resolution" to your preferred one. e.g 1920x1080 (this will cause a crash in-game.)
  3. Before starting the game change your "desktop resolution in Windows" back again to the resolution you wanted and have set up in the game.
    • Go to Start > Settings > System > Display >Display resolution> Select your desired resolution
  4. Contact the game developer for further information.

Related Products

This article applies to 1 products.