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Batman: Arkham Knight* Crashes at Launch with Intel® Arc™ Graphics.

Content Type: Troubleshooting   |   Article ID: 000094465   |   Last Reviewed: 09/04/2024
Description Resolution

Environment

Operating System

Windows® 10*, Windows 11*

Description

The game crashes at launch. If it loads, it exhibits very low performance while playing the game. It runs at low FPS, even in the menus.

Resolution

Please report this issue to the game developer.

In order to launch and play Batman: Arkham Knight* on Intel® Graphics Platforms, you will need to use the modified dxgi.dll below:

NoteThis workaround increases start-up time as the fix forcibly injects an Intel graphics device to be used as the first device by the game. This is not compatible with other workarounds that shares the same DLL file name.
  1. Download DXGI.zip file.
  2. Extract the included dxgi.dll into <path-to-game>/Binaries/Win64 and overwrite files if needed.

Related Products

This article applies to 63 products.
Intel® Graphics Intel® Graphics for Intel® Core™ Ultra processors (Series 1) Intel® Arc™ Graphics Intel® Arc™ 130V GPU Intel® Arc™ 140V GPU Intel® Arc™ graphics for Intel® Core™ Ultra processors (Series 1) Intel® UHD Graphics Family Intel® UHD Graphics 620 Intel® UHD Graphics 605 Intel® UHD Graphics for 12th Gen Intel® Processors Intel® UHD Graphics 630 Intel® UHD Graphics 770 Intel® UHD Graphics 710 Intel® UHD Graphics 617 Intel® UHD Graphics for 10th Gen Intel® Processors Intel® UHD Graphics 730 Intel® UHD Graphics P750 Intel® UHD Graphics 750 Intel® UHD Graphics for 11th Gen Intel® Processors Intel® UHD Graphics 615 Intel® UHD Graphics 610 Intel® Iris® Plus Graphics Family Intel® Iris® Plus Graphics 655 Intel® Iris® Plus Graphics 645 Intel® Iris® Graphics Family Intel® Iris® Graphics 6100 Intel® HD Graphics Family Intel® HD Graphics 510 Intel® HD Graphics for Previous Generation Intel® Processors Intel® HD Graphics 5500 Intel® HD Graphics 6000 Intel® HD Graphics 5300 Intel® HD Graphics 500 Intel® HD Graphics 505 Intel® Iris® Xe Graphics Family Intel® Iris® Xe Graphics eligible Intel® Iris® Xe Graphics Intel® Iris® Pro Graphics Family Intel® Iris® Pro Graphics 6200 Intel® Arc™ A750 Graphics

Discontinued Products

Intel® Iris® Plus Graphics 650 Intel® Iris® Plus Graphics 640 Intel® Iris® Graphics 5100 Intel® Iris® Graphics 540 Intel® Iris® Graphics 550 Intel® HD Graphics 2000 Intel® HD Graphics 3000 Intel® HD Graphics 515 Intel® HD Graphics 520 Intel® HD Graphics 530 Intel® HD Graphics 5000 Intel® HD Graphics 4200 Intel® HD Graphics 4600 Intel® HD Graphics 4400 Intel® HD Graphics 2500 Intel® HD Graphics 4000 Intel® HD Graphics P630 Intel® HD Graphics 630 Intel® HD Graphics 610 Intel® HD Graphics 615 Intel® HD Graphics 620 Intel® Iris® Pro Graphics 5200 Intel® Iris® Pro Graphics 580

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