Article ID: 000094465 Content Type: Troubleshooting Last Reviewed: 02/07/2024

Batman: Arkham Knight* Crashes at Launch with Intel® Arc™ Graphics.

Environment

Windows® 10*, Windows 11*

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

Report this issue to the game developer. A workaround is available.

Description

The game crashes at launch. If it loads, it exhibits very low performance while playing the game. It runs at low FPS, even in the menus.

Resolution

Please report this issue to the game developer.

In order to launch and play Batman: Arkham Knight* on Intel® Graphics Platforms, you will need to use the modified dxgi.dll below:

NoteThis workaround increases start-up time as the fix forcibly injects an Intel graphics device to be used as the first device by the game. This is not compatible with other workarounds that shares the same DLL file name.
  1. Download DXGI.zip file.
  2. Extract the included dxgi.dll into <path-to-game>/Binaries/Win64 and overwrite files if needed.

Related Products

This article applies to 61 products