Article ID: 000094430 Content Type: Troubleshooting Last Reviewed: 07/02/2024

Why Doesn't the Intel® Arc™ A750/A770 Graphics VRAM Specification in GPU-Z Match with What's on the Intel Website?

Environment

Windows 11* Family, Windows® 10 family

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Summary

Steps to resolve the incorrect VRAM issue.

Description

Unable to get the correct VRAM (Video Random-Access Memory) specification on Intel® Arc™ A750/A770 Graphics when using GPU-Z to check the graphics card information.

Resolution

Perform a clean installation of Intel Arc driver version 31.0.101.4146 or newer to resolve the issue.

If the problem persists, contact Intel Customer Support.

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