Skip To Main Content
Support Knowledge Base

Unable to Access Bare Metal Instance in Intel® Developer Cloud

Content Type: Troubleshooting   |   Article ID: 000094395   |   Last Reviewed: 04/11/2023

Description

  • SSH to X3 machine in Intel® Developer Cloud.

  • Entered devcloud as the password.

  • Received error:

    Permission denied (publickey,keyboard-interactive).

    ssh_exchange_identification: Connection closed by remote host

Resolution

Submit a service request through Intel Customer Support to get a new Bare Metal instance.

Related Products

This article applies to 2 products.
Intel® Tiber™ AI Cloud Intel® 3D Athlete Tracking (Intel® 3DAT)