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System Does Not Boot/POST when Intel® Arc™ Graphics Card Is Installed

Content Type: Troubleshooting | Article ID: 000094366 | Last Reviewed: 12/19/2024

Description Resolution

Description

System POSTs/boots by removing the Intel Arc card but I can't install the card without getting the system to POST

Update to the latest BIOS for your motherboard found at your manufacturer site.
Ensure the graphics card is properly seated with the locking latch properly clicked in.
Ensure the power connectors are properly connected to the power supply and to the graphics card.
- Power supply requirements may vary, so check with the manufacturer for specific details. For Intel® Arc™ A770 Limited Edition and A750 Limited Edition Graphics: M
  - Minimum 600W power supply with two PCIe power connectors – 1x8-pin & 1x6-pin.

This article applies to 14 products.

Intel® Arc™ A380 Graphics Intel® Arc™ B570 Graphics Intel® Arc™ A750 Graphics Intel® Arc™ A370M Graphics Intel® Arc™ B-Series Graphics Intel® Arc™ A570M Graphics Intel® Arc™ Dedicated Graphics Family Intel® Arc™ B580 Graphics Intel® Arc™ A580 Graphics Intel® Arc™ A770 Graphics (8GB) Intel® Arc™ A770 Graphics (16GB) Intel® Arc™ A350M Graphics Intel® Arc™ A530M Graphics Intel® Arc™ A-Series Graphics

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