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Why Is the Intel® Riser Card Not Detected?

Content Type: Troubleshooting   |   Article ID: 000094360   |   Last Reviewed: 08/29/2023
Description Resolution

Description

Intel® Riser Card can not be recognized in the BIOS

Resolution

Try the following steps when troubleshooting an Intel® Riser Card that is not recognized: 

  1. Verify the compatibility with the motherboard.
  2. On a dual-CPU socket server board, make sure the adapter is in a PCIe* slot controlled by a processor.
  3. Test in a different, working PCIe* slot.
  4. Test the Intel® Riser Card on another compatible system.
     

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Intel® RAID Controller RS25GB008 Intel® RAID Controller RS2MB044 Intel® Integrated RAID Module RMS25JB080 Intel® Server System SR1695WB Intel® Server Board S5000VSA4DIMMR Intel® Server System H2216LPKR Intel® RAID Controller RS3DC080 Intel® Server Board S5520HC Intel® Entry Server System SR1425BK1-E Intel® Server System SR1630GPRX Intel® RAID Module RMSP3CD080F Intel® Server System SC5300AF2 Intel® Server System R2312WTTYS Intel® Server System SR9000 Family Intel® RAID Controller RS3GC008 Intel® Server System R2208WTTYSR Intel® Entry Server Chassis SR1000-E Family Intel® RAID Controller RS25NB008 Intel® Server System D50TNP2MHSTAC Storage Module Intel® Server Board S2600WTT Intel® Server System SR2600URLX Intel® Server Compute Blade SBXL52 Intel® Server System SR2625URBRP Intel® RAID Controller RT3WB080 Intel® RAID Controller SRCZCRX Intel® Server System R2208WFQZS Intel® Server Board S3420GPLX Intel® Server Chassis SR1550 Intel® RAID Controller SASWT4I Intel® Server Board S5500HCV 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HNS2600BPBLC24 Intel® Server System SR1600UR Family Intel® Integrated RAID Module RMS3AC160 Intel® Server Board S7200AP Intel® Server System SR1625UR Family Intel® Server Board S5000PSL Family Intel® Integrated RAID Module RMS25KB040 Intel® Server System S7000FC4UR Intel® Server System SR2612URR Intel® Server Board S2600KP Intel® Workstation System SC5650SCWS Intel® Server System SR1630GP Intel® Server System SC5650BCDP Intel® Server Board S2600CWTS Intel® Server System SR2604HC Intel® Storage System SSR316MJ2 Intel® Server Chassis SR2400 Intel® Server System R1208WTTGS Intel® Server System R1208WT2GSR Intel® RAID Controller SRCS16 Intel® Server Board S2600CWTR Intel® Server Board S3000PT Intel® Server System R1304BTLSFAN Intel® Compute Module HNS2600KPF Intel® Storage System SSR212CC Intel® Server Board SE7525RP2 Intel® Server System SR1600URHSR Intel® RAID Adapter RS3P4MF088F Intel® Server System S9248WK2HAC Compute Module Intel® Server System ASB2208WFAFC1 Intel® Server System S9232WK2HAC Compute Module Intel® Storage System SSR2000MJ Family Intel® RAID Controller RS2WC040 Intel® Server Board S5000PSLSATA Intel® Server Board S3420GPRX Intel® Entry Server System SR1325TP1-E Intel® Server Board SE7520BB2D2 Intel® Server System SR1601GPLX Intel® RAID Controller RS25AB080 Intel® Server System SR1000TH Family Intel® Compute Module HNS2600BPB24R Intel® Storage Server SSR212MC2 Intel® Server Board S2600WT2R Intel® Entry Storage System SS4000-E Intel® Server System H2312LPJR Intel® Server System S9248WK2HLC Compute Module Intel® Storage System RAF1000JSP Intel® Server System R1304BTSSFAN Intel® Entry Server Board SE7210TP1-E Intel® Server System SR1530AH Intel® Integrated RAID Module RMS3CC040 Intel® Server Board S5000VSASCSIR Intel® Workstation Board S975XBX2 Intel® Server System R2224WTTYS Intel® Server System SR1625URTD Intel® Server Board S2600STQR Intel® Server System R2312WTTYSR Intel® Blade Server Ethernet Switch Module SBCEGBESW10 Intel® Integrated RAID Module RMS25PB080 Intel® RAID Controller SRCSASLS4I Intel® Server System R2312WF0NP Intel® Server Board S1200BTS Intel® Integrated RAID 2U Midplane1 Intel® Entry Server Chassis SC5295-E Intel® Storage Expander RES3FV288 Intel® Server Board S2600CW Family Intel® Compute Module MFS2600KI Intel® Server System SR6850HW4 Intel® RAID Adapter RS3P4TF160F Intel® Server System H2216LPJR Intel® Server System R1304EP2SHFN Intel® Server Board S2600BPS Intel® Workstation Board S5000XVN Family Intel® Server Compute Blade SBXD132 Intel® Server System SR2625URLX Intel® Server Board S2400EP Family Intel® Server System SR1000MV Family Intel® Integrated Server RAID Module AXXRMS2AF040 Intel® Storage Adapter RSP3GD016J Intel® Compute Module HNS2600BPBLC24R Intel® Workstation Board WX58BP Family Intel® Server System SC5650HCBRP Intel® RAID Controller SRCU42E Intel® Compute Module HNS7200APRL Intel® RAID Controller RS2WG160 Intel® Workstation System SC5000SC Family Intel® Server System R1208WFTYSR Intel® Server System S9232WK1HLC Compute Module Intel® Server System R2208WTTYC1 Intel® RAID Adapter RSP3WD080E Intel® Workstation Board W460GXBS2 Intel® Server System D50TNP1MHEVAC Compute Module Intel® Server System R2600SR Family Intel® Server System R1304EP4SFCN Intel® Server Board S5000XSLSATAR Intel® Server Board S2600STS Intel® Server Board S2600STBR Intel® Server System R2208WFDZS Intel® Server Board S2600CWTSR Intel® Server System SR1530HCLR Intel® Compute Module HNS7200AP Family Intel® Entry Server Board SE7221BK1-E Intel® Server Board S3420GPV Intel® Server System R2000WT Family Intel® Server Board S1200BT Family Intel® Server Board S1200KPR Intel® Server System SR1625URSAS Intel® Server System SR2400SYSD2 Intel® Integrated RAID Module RMS3VC160 Intel® Compute Module MFS5000SI Intel® Server System H2216LPQKR Intel® Server System R1304BTLSHBNR Intel® Modular Server System MFSYS35 Intel® Server System H2216LPFKR Intel® RAID Controller SASUC8I Intel® Server System SR1695GPRX1AC Intel® Server Board S1200SPL Intel® Server Board S5520UR Intel® Server Board S3200SH Family Intel® RAID Controller RS3UC080 Intel® RAID Controller RS2VB080 Intel® Blade Server Ethernet Switch Module SBCEGBESW Intel® Server System S9232WK2HLC Compute Module Intel® Server Board S7200APR Intel® Compute Module HNS2600TP Intel® RAID Controller SRCSASJV Intel® Server Board S2600TPFR Intel® Server System R2208WT2YSR Intel® Server Chassis SR2500 Intel® Server Board S1200SPOR Intel® Server System SR2612UR Intel® Integrated RAID Module RMS3JC080 Intel® Server System SR4850HW4 Intel® RAID Controller SRCSASPH16I Intel® Server System R1000WT Family Intel® Server Board S5000PSLROMBR Intel® Server Board S2600STK Intel® Server Board S3420GPLXSASM Intel® Server System S9256WK1HLC Compute Module Intel® Modular Server System MFSYS25V2 Intel® Compute Module HNS2600BPSR Intel® Entry Storage System SS4200-EHW Intel® Server Board S5400SF Intel® Server Board SE7320SP2 Intel® Server System SR2600UR Family Intel® Server Board S5500HV Intel® Server Chassis SR2300 Intel® Server System R2308WTTYS Intel® Server Board SE7505VB2 Intel® Server Board S2600WF0 Intel® Server System R1208EP2SHFN Intel® Server System SR1680MV Intel® Server System SR2625URBRPR Intel® Workstation Board OR840 Intel® Server Board S2600KPFR Intel® RAID Controller SRCU32 Intel® Server Chassis SC5650 Family Intel® RAID Controller RS3WC080 Intel® Server System LWK2AC3PXXX01 Intel® Server System H2216LPQJR Intel® Compute Module HNS2600BPQR Intel® Modular Server System MFSYS Family Intel® Visual Compute Accelerator VCA1585LMV Intel® Server System LWK2LC3U5680A Intel® Server System S9248WK1HLC Compute Module Intel® Compute Module HNS2600BPBLC Intel® Server System R1304WT2GSR Intel® Server System R2308WFTZS Intel® Compute Module HNS2600BPQ Intel® Storage Adapter RS3P4GF016J Intel® Server System H2312LPFJR Intel® Integrated RAID Module RMS25JB040 Intel® Server System LWP2208ZR561603 Intel® Server System R2208WTTYC1R Intel® Compute Module HNS2600BPQ24R Intel® Server Board S1200SPS Intel® Server System S9232WK1HAC Compute Module Intel® Compute Module HNS2600BPQ24 Intel® Compute Module HNS2600BPBLCR Intel® Server Compute Blade SBX44 Intel® Storage Server SSR212MC2R Intel® Server Board S2600KPF Intel® Entry Server Chassis SC5250-E Intel® RAID Controller RS3FC044 Intel® Server System LWK2LC3U4880A Intel® Server System SR1630HGPRX Intel® Server System SR4850HW4/S Intel® Compute Module HNS2600BPS24R Intel® RAID Controller RS2WC080 Intel® Server System R2208WFTZSR Intel® Server Chassis SC5200 Family Intel® Compute Module HNS2600KP24 Intel® Server Board BSHBBL Intel® Compute Module HNS2600KPFR Intel® Server Board SE7320EP2 Intel® Server System SR1530SH Intel® Server System SR2600URSATA Intel® Server System SR1630BCR Intel® Server Board S5000PSLSASR Intel® Workstation Board S5520SC Intel® Server Board S5500WB Intel® Server Board S2600WFQR Intel® Server System SR1640TH Intel® Server System R1208WT2GS Intel® Server Board S5000PA Family Intel® Server Board S1200BTSR Intel® Integrated RAID Module RMS25CB040 Intel® Server System R2208WF0ZS Intel® Storage System SSR2000CC Family Intel® Server System R2224WFQZS Intel® Server Board S2600WT2 Intel® Server Board S7200AP Family Intel® Storage System R1208WTTA04NVMR Intel® Server System R1304WTTGS Intel® Integrated RAID Module RMS25PB040 Intel® Server Board S3200SHV Intel® RAID Adapter RSP3DD080F Intel® Server System R1208WFTYS Intel® Compute Module HNS2600BPS24 Intel® Compute Module HNS2600KP Intel® Server Board S5500HCV Family Intel® Server Board SE7520BD2 Intel® Server Board S5000VSA Family Intel® Server System R1208EP4SHCN Intel® Server System D50TNP1MHCRAC Compute Module Intel® Server System R2224WFTZSR Intel® Server Board S5500BC Family Intel® Server System SC5400RA Intel® Workstation Board BS460 Intel® Server Board S1200KP Intel® Integrated RAID Module SROMBSASMR Intel® Server Board S1200SPLR Intel® Server System R1304EP2SHOC Intel® Server Board S1200SP Family Intel® Server System D50TNP2MFALAC Acceleration Module Intel® Compute Module MFS5520VIR Intel® Server System SR1530HCL Intel® Server System R1304BTSSFANR Intel® Server System H2312LPKR Intel® Entry Server System SR1475NH1-E Intel® Server System SR2600URBRPR Intel® Server Board S5000PAL Intel® Server System SR2625URLXR Intel® Server Board SE7320VP2 Intel® Server System R2312WFTZSR Intel® Server System D50TNP1MHCRLC Compute Module Intel® Server System SR1600UR Intel® Server Board S2600CW2R Intel® Storage System SSR212PP based on EMC AX150* Technology

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