Article ID: 000094356 Content Type: Troubleshooting Last Reviewed: 05/05/2023

Unable to Install Intel® Arc™ Graphics Driver on Ubuntu*

Environment

Ubuntu 20.04, Ubuntu 22.04

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

Install 5.17.0-1020-oem kernel and remove other kernels to resolve the issue.

Description

When installing an Intel Graphics Driver following the installation instruction on dgpu-docs.intel.com, receive error message: Bad return status for module build on kernel: x.xx. x-xx-generic (x86_64) Consult /var/lib/dkms/intel-1915-dkms while performing Step 3: Install DKMS kernel modules.

Resolution
  • Check if kernel version is 5.17.0-1020-oem with command uname -r.
  • Uninstall all other kernels. Ask Ubuntu Community for more details.
  • Re-do step 3 on dgpu-docs.intel.com and proceed with the installation.