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What to Do When the Intel® NUC X15 Laptop Kit – LAPKC71E Shows Artifacts/Corruption?

Content Type: Troubleshooting   |   Article ID: 000094066   |   Last Reviewed: 07/27/2023

Environment

NVIDIA* GeForce* RTX3060

Description

The Intel® NUC X15 Laptop Kit' s screen is often presenting artifacts or corruption with NVIDIA* GeForce* RTX3060.

Resolution

Follow the steps below:

  1. Update BIOS. Review the article BIOS Update and Recovery Instructions for Intel® NUC Laptop Kits with the Aptio® V UEFI Firmware BIOS Core.
  2. Set up BIOS to default settings:
    1. Press F2 to enter the BIOS during boot.
    2. Press F9 to load optimized defaults.
  3. Update Windows.
  4. Update to the latest driver pack found in Download Center.

It the problem persists, contact Intel Customer Support.