Feature Error: "3D Maps Encountered an Error While Contacting Microsoft Bing* Mapping Services. Functionality May Be Limited. (Status Code: 4)"

When trying to use the 3D maps features in Microsoft Excel, the following warning message pops up:

"3D Maps encountered an error while contacting Microsoft Bing mapping services. Functionality may be limited. (Status Code: 4)."

After clicking OK, a second error message pops up:

"Cannot initialize DirectX. Confirm that your hardware supports DirectX 10 or later and that you have the latest video card installed."

1. Check if your graphics driver is updated to the latest version. If not, download the latest driver version from your system's original equipment manufacturer (OEM).
2. If the problem persists, Download and install the latest graphics Intel Iris Xe driver through the Intel Download Center.
3. If the problem still persists, contact Microsoft Support for further assistance.