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XeSS Option Is Grayed-Out or Disappears Entirely from Game Settings on Intel® Arc™ Graphics

Content Type: Troubleshooting   |   Article ID: 000093886   |   Last Reviewed: 12/19/2024

Environment

Operating System

Windows 11* Family

Description

The issue happens when using Windows 11* Insider Preview builds. The option to enable or disable Xess shows grayed out and is not clickable, or XeSS disappears from in-game settings. The issue can happen with any game.

Resolution

Use a stable version of Windows 11*. The latest build is 22621.

You can report issues with Windows Insider Preview Builds through the Microsoft Feedback Hub.