Article ID: 000093873 Content Type: Troubleshooting Last Reviewed: 07/10/2023

Resolution on PUBG* Not Taking Effect on the Screen after Setting It to Max Resolution Using Intel® Arc™ A770 Graphics

Environment

Windows 11* Family, Windows® 10, 64-bit*

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Summary

Steps on how to resolve resolution on PUBG* not taking effect on the screen after setting it to Max resolution.

Description

The display resolution is set to max with 165hz refresh rate on game settings, but screen resolution is  showing at 1280 x 720.

Resolution
  1. Open PlayerUnknown’s Battlegrounds game.
  2. Go to Graphics Settings.
  3. Load Default Graphics Settings.
  4. Exit Game.
  5. Reload the game, go to graphics settings and set the desired Resolution.
  6. Click Apply

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