Article ID: 000093863 Content Type: Product Information & Documentation Last Reviewed: 10/16/2023

Do Intel® Retail Edge Chips Expire?

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Summary

Information about Intel® Retail Edge Chips expiration

Description
  • Need to know if Intel® Retail Edge Chips expire.
  • Need to understand why chips are no longer appearing in the Intel® Retail Edge account.
Resolution

Chips do not expire as long as the member is actively participating in the program. Members only lose their chips when it resets to zero due to the account's inactivity.

Additional information

If a Member has not successfully completed a training in the previous 180 days, they are considered inactive and their Chip balance will be reset to zero. The Member’s Account will remain inactive until the Member completes a training.

Reactivation and the restoring of Chips is done solely at the Sponsor’s discretion on a case-by-case basis by contacting Program Support.

Visit the Terms and Conditions for more information.