Article ID: 000093859 Content Type: Error Messages Last Reviewed: 03/28/2023

“Unknown error(0xe0000246)-Exit Code: 1” When Installing Intel® Arc™ Drivers.

Environment

Windows 11* Family, Windows® 10 family

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Summary

Steps to solve "Unknown error(0xe0000246)-Exit Code: 1" when installing Intel® Arc™ Drivers.

Description

When trying to install the graphics driver Intel® Arc™ the following error will come up "the installer failed to properly install this driver. Please restart your system and try again. System error code: -536870330 – Unknown error (0xe0000246) Exit code: 1".

Error screenshot

Resolution

Execute the driver installer as administrator:

  • Right-click the .exe file.
  • Click Run as Administrator.
  • Follow the steps in the installation until the installer shows Installation Complete.