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Unable to Update the Intel® QuickAssist Technology (Intel® QAT) Driver in Linux*

Content Type: Troubleshooting   |   Article ID: 000093847   |   Last Reviewed: 09/11/2025

Environment

Intel® QuickAssist Technology (Intel® QAT)

Description

  • The QAT services were stopped and the previous driver was uninstalled.
  • Error messages encountered during the installation of the new driver:

    modprobe: ERROR: could not insert 'qat_c62x': Exec format error
    modprobe: ERROR: could not insert 'usdm_drv': Exec format error
    modprobe: ERROR: could not insert 'qat_api': Exec format error

Resolution

  1. Uninstall any previous Intel® QAT driver installations, especially if multiple kernels are present.
  2. Run the command to check for leftover installations: find / -name qat_c62x.ko
  3. If multiple results are shown, uninstall those previous installations to avoid conflicts. An example of multiple installations look like below:

    /lib/modules/5.4.0/updates/drivers/crypto/qat/qat_c62x/qat_c62x.ko
    /lib/modules/4.15.0-72-generic/updates/drivers/crypto/qat/qat_c62x/qat_c62x.ko
    /lib/modules/4.20.1-042001-generic/kernel/drivers/crypto/qat/qat_c62x/qat_c62x.ko
    /QAT-old/quickassist/qat/drivers/crypto/qat/qat_c62x/qat_c62x.ko
    /QAT/quickassist/qat/drivers/crypto/qat/qat_c62x/qat_c62x.ko

  4. Run the following commands to clean and install the new driver:

    make clean
    ./configure
    make -j install

Additional information

Refer to the Intel® QAT Getting Started Guide of your respective Intel® QAT hardware version for more details about the installation process.

Related Products

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