Guidance to download and install the latest Intel® Arc™ Graphics Driver to fix the error.
Encountered the error Device operation failed, make sure you are connected to VPN, error code -17 when trying to start Capture or start Highlight from Intel® Arc™ Control Panel.
This issue is resolved with Intel® Arc™ Control version 1.70.5084.2 released with the latest Intel® Arc™ Graphics Driver.
Download and install the latest Intel® Arc™ Graphics Driver.