Article ID: 000093655 Content Type: Error Messages Last Reviewed: 10/11/2023

Intel® Serial IO I2C Controller Missing from the Device Manager after Windows* Updates

Environment

Windows® 10 family

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Summary

Where to look for missing drivers after a Windows* update

Description

After a Windows® Update, when you open Device Manager, you may notice that there are missing drivers that require hardware identification.

Resolution

To fix the issue, you can try the following steps:

  • Update the driver from the Device Manager:
    1. Open the Device Manager.
    2. Locate the driver that is not working.
    3. Right-click and update driver.
    4. Reboot your system.
  • Roll back to the previous Windows update.
  • Visit the Microsoft Update Catalog site and look for the missing hardware by typing in the name I2C Controller. For help with this catalog, refer to Microsoft Update Catalog Help and Support. If the issue continues, refer back to Microsoft Support.