Article ID: 000093623 Content Type: Troubleshooting Last Reviewed: 02/24/2023

Artifacts Appears When Playing Video in PotPlayer* with Intel® Arc™ Graphics

Environment

Windows® 10, 64-bit*

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Summary

Steps to take to assist when running into artifacts when using PotPlayer media player.

Description

Artifacts when playing video with Intel® Arc™ A770 Graphics and PotPlayer

Resolution

In PotPlayer Video Settings, change the renderer to DX11 renderer.
(The default, Enhanced Video Renderer, is applicable to Windows 7.)

If it still doesn't work, we recommend consulting the third-party player developer for help.